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New Patients

The Aardent Dental Centre team endeavour to make your experience with us an enjoyable one, from the moment you call to book an appointment. Our professional dental services are offered in a welcoming, modern environment with a team dedicated to looking after your needs with individually tailored treatment plans.

Your Initial Appointment

new-patients-aardent-dentalAfter you arrive, our receptionist will give you a form to fill out with some basic information on it. We ask that you get here about 10 minutes early to do so, and plan on your examination taking about 20 minutes, for a total of 30. If you need to have a more comprehensive treatment done on the same day, we can book you in for a longer appointment.

You’re welcome to browse our current magazine selection before meeting your dentist. Children can enjoy their own play area to stay busy. You’ll then be taken through to the surgery and will chat about what’s brought you in, as well as discuss your dental history. Then, we’ll do a full oral examination including a cancer screening and x-rays, when needed. Any necessary tests will be completed. Next, we’ll discuss any future treatment required, including written estimates of costs involved and all possible solutions.

In more complex cases, we might need to take advanced x-rays or schedule another session for treatment planning. You can then freshen up in the rinse room before stopping at the reception desk on your way out to schedule any further visits.


Payment Information

HICAPS Provider Victoria ParkPayment is requested on the day of service. Credit cards, cash and eftpos® are taken. HICAPS facilities are on-site to process your health fund claim immediately. If a larger treatment plan is needed, we can discuss payment plan options.

Emergency Visits

If you’re in pain, our primary focus is on alleviating your discomfort. Good dentistry, however, takes planning. We usually prefer to do a full examination with x-rays, when needed, to create a treatment plan that works best for you.

Extended hours are available on Wednesdays for your convenience. Contact us today to find out what we can do to improve your oral health!